Contentsquare
Contentsquare delivers the power to make the digital world more human. The leader in digital experience analytics, its AI-powered platform provides rich insight into customer behaviors, feelings and intent, enabling businesses to develop empathy, create lasting impact and build customer trust with security, privacy and accessibility.
About Contentsquare
Contentsquare delivers the power to make the digital world more human. The leader in digital experience analytics, its AI-powered platform provides rich insight into customer behaviors, feelings and intent, enabling businesses to develop empathy, create lasting impact and build customer trust with security, privacy and accessibility.
Partner Type
Independent Software Vendor (ISV)
Category
Optimization
How it works with Bazaarvoice
By integrating Contentsquare’s digital experience analytics platform with Bazaarvoice, you can better understand the impact that UGC, ratings, and reviews are having on your engagement metrics, conversion rates, and online revenue. Optimize the timing and placement of UGC to perfect your digital experience.
Optimize the timing and placement of UGC to increase conversion
Uncover and demonstrate the impact that User Generated Content has on customer behavior, engagement, and conversions. With this understanding, optimize the timing and placement of UGC.
Quantify the impact of review count
Within Contentsquare, uncover how many reviews are necessary before they have a measurable impact on conversion rates. Understand the optimal number of reviews needed to have an impact on revenue.
Increase the number of reviews
Use Reverse Journey Analysis to Surface the best timing and placement to request for review submissions from your customers to increase response rates and hit your review count goals.
“Understanding the ROI of content is a common challenge for retailers. With CS, we can bring together content and data to empower all of our teams”
Jason Black
Web Communications Manager